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Clerical/Support 1 - Reception FHT
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Competition: | OPSSUP79-2024-12-19 |
Department: |
North Renfrew Family Health Team |
Status: | Full Time |
Within: | OPSEU Support |
Hours: | Variable Shifts |
Salary: |
Start: $23.00 | 1 Year: $23.95 | 2 Year: $24.58 | 3 Year: $25.56 |
Posting Date: | 2024-12-19 9:30 |
Closing Date: | 2024-12-25 23:59 |
Position Summary Responsible for the front line responsibilities of the North Renfrew Family Health Team including but not limited to patient administration/booking/greeting, scanning of medical documents and third party billing. Position Relationships This position reports directly to the Executive Director, North Renfrew Family Health Team and works in collaboration with, Office Coordinator, reception personnel, clinical staff, physicians, vendors, patients, auditors and third party payers to fulfill the functions of the position. Duties: - Primary
point of contact for patients and visitors to the Family Health Team.
- Responsible
for scheduling patient appointments for physicians, nurse practitioner and
nursing based on established protocols.
- Responsible
for incoming phone calls and monitoring of general waiting area in compliance
with infection control practices.
- Maintain
clinical and administrative filing system within Electronic Medical Record.
- Issue
third party billing invoices, issues receipts for invoices and documents
transactions within the Electronic Medical Record.
- Responsible
for scanning all incoming medical documents into patient charts in Electronic
Medical Record.
- Supports
and demonstrates the mission, vision and values of the Organization.
- Other
duties may be assigned and may not be limited to the scope of an individual
department.
Qualifications: - Completion
of a Medical Office Administration Diploma or equivalent.
- Training
and/or experience with Electronic Medical Record and electronic scheduling.
- Medical
Terminology course preferred.
- Relevant
healthcare and/or registration experience preferred.
- Computer
literacy and current computer experience and familiarity with basic computer
applications (i.e. MS Word, MS Excel) required.
- Exceptional
interpersonal, communication, and customer service skills in dealings with the
public required.
- Ability
to work well with others in a team approach, and adapt to changing situations
required.
- Ability
to maintain staff, patient and resident confidentiality.
- Exceptional
Attendance required.
- Must
agree to adhere to DRDH standards of behaviour.
This posting is for an existing vacancy. |
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Extra Information: |
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The Deep River and District Hospital supports the principles of employment equity, employee health, wellness and individual safety and the compliance of the Accessibility for Ontarians with Disabilities Act (AODA). We ask that job applicants requiring accommodation inform The Deep River and District Hospital so that suitable arrangements can be prepared that take into account the applicant’s accessibility needs.
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