At the North Renfrew Family Health Team, we are committed to delivering safe, high-quality, person-centred care. As part of that commitment, we regularly track and report on a variety of quality indicators that reflect how well we are meeting the needs of our patients and community.
By sharing this information publicly, we aim to be transparent about our progress and accountable for continuous improvement. These indicators help us measure access to care, quality of services, patient experience, and health outcomes, guiding us as we work to enhance the care we provide every day.
Below, you’ll find key metrics that highlight how we’re doing and where we’re focusing our quality improvement efforts.
Quality Indicators
Monitoring our cancer screening rates helps us ensure patients are receiving timely, evidence-based preventative care, supporting early detection and improving long-term health outcomes across our community.
Cervical Cancer Screening Rate | 61% 2024/2025 rate |
Colorectal Cancer Screening Rate | 51% 2024/2025 rate |
Breast Cancer Screening Rate | 46% 2024/2025 rate |
Influenza Immunization Rate | 63%* 2024/2025 rate *Rate dependent on patients reporting vaccines received from external providers. |
Primary Care Patient Experience
Feedback from our digital patient experience survey gives us valuable insight into how patients perceive the care they receive. These results guide quality improvement initiatives and help us stay accountable to the people we serve.
Family Health Team: Feel Involved in Care | 91% 2024/25 rate |
Family Health Team: Would You Recommend Our Services? | 90% 2024/25 rate |
Corporate Quality
To learn more about how we uphold the highest standards in quality, safety, and organizational accountability, including our Quality Improvement Plan, Patient Safety Plan, and other strategic initiatives, please review our commitment to accountability.